Privacy Policy

ShadeTreeGarage is a repair log and diagnostic helper for older vehicles, operated by C10 AI ("we"). This explains what we collect, how it is used, and who it is shared with.

What we collect

• Account details: your name and email address, handled through our sign-in provider.
• What you enter: your vehicles, issues and notes, maintenance records, specs, parts and costs, your wishlist, your skill level and tools, and your conversations with the AI, which are saved with the issue they belong to.
• Files you upload: vehicle and issue photos and receipts.
• Feedback you send, including the page you were on and an optional screenshot. We can read it so we can respond.
• Invite requests: if you ask for a beta invite, the name, email address, general location (such as city and state), vehicle, optional skill level and the reason you give. We use it only to decide who to invite and to reply to you.
• Basic technical data that our hosting providers record when you use the service.
• Cookies: our sign-in provider sets cookies to keep you signed in. We do not use advertising or analytics trackers.

How we use it

To run the service for you, to answer your AI requests, to keep it secure, and to fix problems and improve it. We do not sell your personal information.

AI features

When you ask the AI to diagnose a problem, suggest specs, search for parts or identify a part from a photo, we send the relevant details (your vehicle, the issue and its history, and any photos you attach) to Anthropic, which provides the Claude AI service, to produce the answer. Web searches the AI runs on your behalf include text drawn from your vehicle and issue. Anthropic's own terms and privacy policy apply to what it receives.

Who we share it with

These service providers process data on our behalf to run ShadeTreeGarage:

• Clerk, for sign-in and accounts
• MongoDB Atlas, where your records are stored
• Cloudflare R2, where uploaded photos and receipts are stored
• Google Cloud and Vercel, which host the application
• Anthropic, for AI features (see above)
• YouTube, which receives search terms when you ask for repair videos

We may also disclose information if the law requires it.

Your uploaded files

Uploaded photos and receipts are served from unlisted web addresses. They are not shown to other users in the app, but anyone who has the exact link to a file can open it. Do not upload anything you would not want a person with the link to see.

Keeping and deleting data

We keep your data while your account is active. Deleting a vehicle in the app permanently removes its issues, AI conversations, photos, receipts, maintenance records, specs, parts and wishlist items, and the files stored for it. Copies in routine provider backups or logs, if any, disappear on those providers' normal schedules. To have your whole account and data deleted, contact us using the address below.

Invite requests are deleted automatically: 30 days after we invite or decline you, or after 180 days if we never act on it. You can ask us to delete yours sooner.

Security

We use reasonable measures to protect your data, including separate access for each garage. No online service can promise perfect security.

Your California privacy rights

If you live in California, you have the following rights under California privacy law (the CCPA, as amended by the CPRA). We honor them for California residents:

• Know and access: ask what personal information we have about you, and get a copy.
• Delete: ask us to delete your personal information.
• Correct: ask us to fix information that is wrong. You can also edit most of it yourself in the app.
• Opt out of sale or sharing: we do not sell your personal information, and we do not share it for cross-context behavioral advertising, so there is nothing to opt out of.
• No retaliation: we will not treat you differently for using these rights.

In the past 12 months we have collected these categories of personal information, all described above: identifiers (name, email address), the content you enter and the photos and receipts you upload, your feedback, any invite request you send (including the general location you type), and basic technical data. We use them for the purposes listed under "How we use it" and share them only with the providers listed under "Who we share it with." We do not collect precise location, and we do not use or disclose sensitive personal information to infer characteristics about you.

To make a request, email us at the address below from the email address on your account. We may ask you to confirm it is you before we act. We will respond within 45 days, and we may take up to 45 more days if we tell you why. You can also have an authorized agent make a request for you; we may ask for proof that you authorized them.

We do not track you across other websites or services, so we do not change how the service works based on a Do Not Track signal.

Age requirement

ShadeTreeGarage is for adults. You must be at least 18 years old to use it, and we do not knowingly collect information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.

Changes

If we change this policy in a meaningful way, we will update the date above and, where appropriate, tell you.

Contact

Questions or deletion requests: support@myshadetreegarage.com.